Telemedicine Toolkit | Labcorp (2024)

As you adapt to new ways of practicing medicine during this crisis, Labcorp is here to help meet your needs.The Telemedicine Toolkit provides access to Labcorp virtual healthcare resources - videos, scheduling, literature, and more - in an effective, safe, and virtually-supported manner.

During this unprecedented time, Labcorp wants to reinforce our dedication to serving you and your patients.

Our focus has been on working to make COVID-19 laboratory testing available to patients who should be tested, and on returning test results in a reasonable time frame. Labcorp offers online resources that healthcare providers and your patients can access to assist with telemedicine efforts to continue acute care and chronic condition monitoring.

    We want you to know that for Labcorp clients, that process is as simple as one, two, three

    Telemedicine Toolkit | Labcorp (2)

    1. ORDER TEST

    Order your patients' tests online

    Every day, healthcare professionals rely on Labcorp for timely, accurate lab results to help improve patient care. You can order lab tests from our online menu via your EMR or Labcorp Link®. If you currently use paper test request forms, contact your Labcorp representative to register for Labcorp Link.

    Order Tests Contact a Labcorp Rep

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    2. SCHEDULE APPOINTMENT

    Help your patients schedule an appointment quickly and conveniently

    Encourage patients to schedule an appointmentat one of nearly 2,000 Labcorp patient service centers (PSCs). We have dedicated the first hour of each workday at our PSCs for vulnerable patients. They can also check in virtually, wait safely in their cars, and receive a text or call when they are next in line.

    Schedule AppointmentPatient Safety at Our Locations

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    3. REVIEW RESULTS

    Review results and make them available to your patient digitally

    Review the results with your patients virtually. Lab results are sent electronically to you via EMR or Labcorp Link, and are available to your patients via Labcorp PatientTM, which is available for free and can be accessed via desktop or mobile device. A patient must register to use Labcorp Patient.

    Go to Labcorp Link Learn About LabCorp Patient(Opens in a new window)

    Virtual Healthcare Resources for Physicians & Your Patients

    Labcorp offers a number of services and toolsthat can be accessed online, either via desktop ormobile device.

    Telemedicine Providers »

    Insurance Lists by State »

    Patient Test Information »

    *For testing performed by Labcorp and its subsidiaries.

    Labcorp Test Menu

    Labcorp’s Test Menu provides a comprehensive list of frequently requested, specialty, and genetic tests, with an increased emphasis on precision medicine tests to help you provide more personalized care for each patient. Our Test Menu is updated daily with revised test information and new assays including alist of teststhat were added or updated within the last 45 days.

    Find a test

    Find the right test for your needs.

    Search our comprehensive test menu which includes both specialty and general laboratory testing services.

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    Helping You & Your Patients Stay Informed Virtually

    Physician Literature from Labcorp

    Below you will find a selection of the physician literature available from Labcorp. Need something else? Contact a Labcorp representative for more.

      • MaterniT21 PLUS
      • Pregnancy Continuum
      • Cardiovascular
      • Partners in Pregnancy
      • Multiple Myeloma
      • Comprehensive Services
      • OmniSeq
      • IntelliGEN Myeloid
      • Test Menu
      • GeneSeq: Cardio
      • Hereditary Cancer
      • Inheritest NGS
      • Diabetes
      • Cardiovascular
      • Pediatric Gastro
      • Cardiometabolic Risk
      • Pediatrics
      • Allergy
      • Functional Medicine
      • Women's Health
      • Endocrinology
      • Urology
      • Neurology
      • Rheumatology

    Patient Literature from Labcorp

    Below you will find a selection of the patient literature available from Labcorp. Need something else? Contact a Labcorp representative for more.

      • MaterniT21 PLUS
      • Inheritest
      • Testing While Expecting
      • STD testing
      • Women's Health
      • HIV Testing
      • Thyroid Function
      • Type 2 Diabetes
      • BRCA Testing
      • Hereditary Cancer
      • VistaSeq Hereditary Cancer Testing
      • Autism Spectrum Disorder
      • Epilepsy
      • LabCorp Patient: How to Register
      • Find a LabCorp location
      • LabCorp PreCheck

    Information for Healthcare Providers & Health Plans

    COVID-19 Testing

    Labcorp is proud of the work that we, along with our industry partners, are doing to quickly mobilize the United States to get back on its feet by bringing access to nationwide testing for COVID-19.

    Physicians and other healthcare providers anywhere in the UScan order Labcorp’s 2019 Novel Coronavirus (COVID-19) testing. The testing detects the presence of the underlying virus that causes COVID-19 and is for use with patients who meet current guidance for evaluation of infection with COVID-19.Note: Labcorp does not collect specimens for COVID-19 testing. Patients for whom testing has been ordered should not be sent to a Labcorp location to have a specimen collected.

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    COVID-19 Testing: ProvidersCOVID-19 Testing: Health Plans

    Want to Speak to your Labcorp Representative?

    Contact a Labcorp Representative

    Telemedicine Toolkit | Labcorp (2024)

    FAQs

    What is the 7 day rule for telehealth? ›

    The communication cannot be related to a medical visit within the previous seven days and cannot lead to medical visit within the next 24 hours (or soonest appointment available). Physician or other clinician may respond to patient by telephone, audio/video, secure text messaging, email, or patient portal.

    What is the biggest challenge in telehealth? ›

    4Challenges in Telehealth
    • Money. Reimbursem*nt is commonly cited as a major barrier for telemedicine. ...
    • Regulations. Licensing was a minor issue when the ATA was formed, because most telemedicine systems operated within a single state. ...
    • Hype. We are victims of our own hype. ...
    • Adoption. ...
    • Technology. ...
    • Evidence. ...
    • Success.

    Will CMS continue to reimburse for telehealth? ›

    During the COVID-19 public health emergency, CMS took action to expand access to telehealth services to ensure people could continue to access health care. Congress' temporary extension of flexibilities related to payment for many telehealth services is scheduled, by statute, to expire at the end of 2024.

    What is the difference between telemedicine and telehealth? ›

    While telemedicine refers specifically to remote clinical services, telehealth can refer to remote non-clinical services such as provider training, continuing medical education or public health education, administrative meetings, and electronic information sharing to facilitate and support assessment, diagnosis, ...

    What is the 95 modifier for telehealth? ›

    What are the different telehealth modifiers? There are several modifiers that may be appended to telehealth services. The modifier may depend on the type of service. -95: Synchronous telemedicine service rendered via a real-time interactive audio and video communications system.

    What are the changes in telehealth in 2024? ›

    Originating Sites

    Through December 31, 2024, all patients can get telehealth wherever they're located. They don't need to be at an originating site, and there aren't any geographic restrictions.

    Is telehealth on the decline? ›

    Telehealth use declined across most sociodemographic groups from 2021 to 2022, according to a survey published Thursday by the National Center for Health Statistics. Thirty-seven percent of adults reported using telemedicine in the past 12 months in 2021, compared with just over 30% in 2022.

    What is a con of telehealth? ›

    You May Not Know the Doctor Providing Your Care. Limited Technological Access. Training and Equipment Can Be Expensive.

    What is possibly the biggest disadvantage to telehealth? ›

    What is possibly the biggest disadvantage to telehealth? The largest downside to telehealth may be inequitable access. People without reliable internet or wireless service and those who do not have a computer, tablet, or smartphone cannot participate in telehealth.

    Will Medicare allow telehealth in 2025? ›

    Telehealth Services under the PFS

    For CY 2025, we are proposing to add several services to the Medicare Telehealth Services List on a provisional basis, including demonstration prior to initiation of home International Normalized Ratio (INR) monitoring and caregiver training services.

    What is the 93 modifier? ›

    Modifier 93 describes services that are provided via telephone or other real-time interactive audio-only telecommunications system. Use of this modifier is appropriate only if the real-time interaction occurs between a physician/other qualified health care professional and a patient who is located at a distant site.

    Can 99214 be a bill for telemedicine? ›

    About Coding for Telehealth

    What Has Changed with Telehealth Services? As of April 30, CMS again expanded access to telemedicine services, this time increasing payment for telephone evaluation and management (E/M) codes 99441-99443 to the level of office/outpatient E/M codes 99212-99214 ($46- $110).

    Does a phone call count as telehealth? ›

    A real-time interaction between a patient and health care provider that is conducted solely via audio (e.g., telephone, internet call without video).

    What CPT codes are used for telemedicine? ›

    CMS Telemedicine/Telehealth Codes
    • 99201 – 99215. Office or other outpatient visits.
    • 99421 –99423. Online digital evaluation and management service, for an established patient, for up to 7 days, cumulative time during the 7 days.
    • 99441 –99443. ...
    • 99446 – 99449.
    Jan 12, 2022

    What are three different types of telemedicine? ›

    In contrast, patient-to-doctor medical care is a growing market, and patients can reach physicians via direct-to-consumer services via telemedicine. The 3 types of telemedicine services are synchronous, asynchronous, and remote monitoring. Synchronous refers to the delivery of health information in real time.

    Are telehealth visits unlikely to require in-person follow up within 90 days? ›

    Key Findings

    More than 60% of the time, primary care telehealth visits did not have an in-person follow-up visit in the same specialty within 90 days. Kids more frequently had an in-person office visit following a telehealth visit; however, more than half of the time (54%), kids did not have an in-person follow-up.

    What is the CMS final rule for telehealth in 2024? ›

    We're allowing teaching physicians to use audio or video real-time communications technology when the resident provides Medicare telehealth services in all residency training locations through the end of CY 2024. The MEI increase for 2024 is 4.6%.

    What are the minimum requirements for telehealth? ›

    You will need: a secure internet connection (broadband), a video platform, and technology support. You will then choose whether to record your interaction (recording device) and choose your peripherals to assist in the visit.

    What are the regulatory standards for telehealth? ›

    Business and Professions Code section 2290.5 requires a licensee to obtain a patient's informed consent to use telehealth, including the risks to confidentiality and data security, potential for connection disruption, insurance issues, and other ways in which telehealth differs from in-person health care services.

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