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The latest reports from users having issues in Knoxville come from postal codes 37917, 37918, 37914, 37919, 37920, 37922, 37916 and 37929.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,075 ratings
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Problems in the last 24 hours in Knoxville, Tennessee
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Knoxville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Knoxville, Knox County, Tennessee
The most recent Comcast Xfinity outage reports came from the following cities:Knoxville and Powell.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Knoxville | Internet | |
| Knoxville | Internet | |
| Knoxville | Internet | |
| Powell | Internet | |
| Knoxville | Internet | |
| Knoxville | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Knoxville, Tennessee
Latest outage, problems and issue reports in Knoxville and nearby locations:
- chris strain (@SonaSolas) reported fromKnoxville, Tennessee
So at 9am I made my first of 6 calls, so far, to @comcast everytime I got disconnected after holding for over 20 minutesI was told 2 and half hours ago to contact @comcastcares to sort out my problem. Still waiting.I originally contacted @Comcast on May 7... today is May 18
- olivia (@olivia_rhoten) reported fromKnoxville, Tennessee
@meyganthacker11 @comcast @Xfinity am 2 drunk 2 sleep aka i shall rewatch american horror story thru my cellular data :’) once i become a rich house wife in 20 years i will shut down xfinity watch me
- Caleb Mitchell (@Caleb_TN) reported fromKnoxville, Tennessee
@Chad_Bod @comcast Comcast tag line is “worst customer service with an average product”
- Mike Hallman (@themikehallman) reported fromKnoxville, Tennessee
Soapbox tweet: Comcast raised my bill by $50, just because they can. Called them. “We don’t want to lose you, you’re a valued customer.” I think if I were valued, you wouldn’t be trying to steal my money and I were more than a number. #comcastsucks #cancelcomcast #mikessoapbox
- Darron Kidwell (@jdarronk) reported fromKnoxville, Tennessee
@Xfinity has the worst customer service of any company I have ever dealt with! #needmoreoptions
- Jason (@steagles1) reported fromKnoxville, Tennessee
Come on @comcastcares. I buy 300 mbps internet. I need to be connected to my class without issues!! But I am struggling to stay connected. That is unacceptable
- Bob Thomas (@BobThomasKNOX) reported fromKnoxville, Tennessee
@Xfinity Bedroom cable box won’t work correctly. Need someone to come out. Rebooted three times already. Signal sent several times. Been going on for two weeks.
- Rod Grubb (@rgrubb21) reported fromFarrington, Tennessee
@wastemanagment competes w Comcast for worst customer service. 8 calls (we’ll call you back - never) over 31 days and 4 commitments to deliver a new can. Finally they told us it had been delivered this morning and kept saying “are you sure it’s not there? Would you go look?”
- chris strain (@SonaSolas) reported fromKnoxville, Tennessee
@bbb_us what steps do I take to make a complaint about @Comcast
- Tycen @ Hilltop (@TutSellsCars) reported fromKnoxville, Tennessee
is Xfinity down all over Knoxville? Our internet isn’t working at work..
- Brad Lovett (@Brad_Lovett) reported fromKnoxville, Tennessee
@GrandInquisito9 @WilliamOrielly @Klickedy God only let Satan create Comcast Customer Service
- KOKO 🏴☠️ (@_KolbieNotKobe) reported fromKnoxville, Tennessee
@Xfinity ummm so I keep having issues with y’all today and I paid my bill yesterday tf??
- Tyler L (@tlew86) reported fromKnoxville, Tennessee
@comcastcares hi! I’m having issues with my internet speed and I’ve worked with someone online and on the phone over the past few months with no issue being resolved. Can I get some help?
- On-Air Jason (@steagles1) reported fromKnoxville, Tennessee
@comcastcares I’m having yet another issue with my wifi being slower than molasses even though I pay for 300 mbps
- chris strain (@SonaSolas) reported fromKnoxville, Tennessee
So @comcast ask me to dm @comcastcares to deal with my complaint.....Still waiting...... 20 minutes later. #comcastdoesntcare
- chris strain (@SonaSolas) reported fromKnoxville, Tennessee
@comcast the rep who blatantly lied to me can also apologize to my daughter who hasn’t been able to do online school work. What’s hilarious is I was sticking with you in the move because of your great customer service. Ha. EPIC FAIL on my part to fall for it.
- curtis glover (@cgcreativeart) reported fromKnoxville, Tennessee
While living in east TN, @comcast has been some of the sh*ttiest internet service I've ever dealt with. Any recommendations? Monopolies suck.
- Melissa Ragsdale (@MelRagsdale3D) reported fromKnoxville, Tennessee
@comcastcares been on the phone for 32+ minutes on hold. Now it has switched to just ringing. I need a human to help.
- Cory Stooksbury🧢⚾️ (@Cory_Lawrence) reported fromClinton, Tennessee
@Xfinity thanks for slowing my internet down to crawl after I cancelled my cable
- Ben Lee (@benfredlee) reported fromKnoxville, Tennessee
Had to call Comcast/XFinity customer service this morning and may never recover. What fresh hell is this?
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Nancy Maloche (@MalocheNancy) reported
@JudgeJeanine Wish I could have seen you but the fox nation app for tv is garbage. Wants you to sign in with your tv provider. Xfinity won’t let you. The five was my best to watch. Gotta go to cnn because it streams on my tv.
- Sylvia Armand (@Armand4Sylvia) reported
Xfinity needs to hurry the F up cause my WiFi is not working and talking away from my play time!!
- Late Night Parent (@latenightparent) reported
Unlike Google, which owns YouTube, and Comcast, which owns NBCUniversal’s Peaco*ck, Microsoft doesn’t operate a competing streaming service to Netflix.The new business is a boon for Microsoft’s advertising division, which contributes 6% of the software company’s total revenue.
- Florida Stanley (@KobeVFL) reported
@comcast IS THE WORST COMPANY ON THE FACE OF THIS EARTH. TELEMARKETERS AND SCAM CALLS FROM NIGERIA ARE MORE HONEST AND REAL THAN COMCAST. I CANNOT TRULY EXPLAIN JUST HOW MUCH I HATE YALL. BIGGEST CROOKS ON EARTH
- Ted Hicks (@RealTedHicks) reported
Unlike Google, which owns YouTube, and Comcast, which owns NBCUniversal’s Peaco*ck, Microsoft doesn’t operate a competing streaming service to Netflix.The new business is a boon for Microsoft’s advertising division, which contributes 6% of the software company’s total revenue.
- v. (@vaneeeka_) reported
**** Xfinity& they better not @ me.
- Kevin Clark (@kaclark76) reported
@Xfinity and @Peaco*ckTVCare needs to work on their communication! Idk why I am being charged for premium when I am a xfinity customer! Very poor! I want ny 50 bucks back! 😡😡
- Bryan Young (@swankmotron) reported
@nerdyathomedad @Xfinity I don't think @Xfinity has ever cared about customer service. Switching to Google Fiber was the best decision I ever made. It's reliable, way cheaper, and the customer service isn't a hassle.
- #saveVENEZUELA (@weownthemeans) reported
I tried to report this to activate insurance for another replacement phone but after two days of trying I am depressed & frustrated by internet glitches and the poor xfinity website experience.Please help816-886-5666
- Nils Holgersson™ 🏳️🌈🇸🇪 (@HelsingeNils) reported
@AmazonHelp Thank you! I will check them out. We love @amazonmusic and would like to hear it on all three Echo Dots at the same time but due to @Xfinity having poor service we can only use one at a time.
