The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,075 ratings
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 556 |
| Houston, TX | 369 |
| Seattle, WA | 237 |
| Washington, D.C., DC | 235 |
| Philadelphia, PA | 234 |
| Atlanta, GA | 207 |
| Denver, CO | 205 |
| San Francisco, CA | 146 |
| Sacramento, CA | 140 |
| Indianapolis, IN | 139 |
| Miami, FL | 137 |
| Orlando, FL | 134 |
| Boston, MA | 124 |
| Detroit, MI | 117 |
| Portland, OR | 112 |
| Minneapolis, MN | 110 |
| Brooklyn, NY | 92 |
| Salt Lake City, UT | 90 |
| Jacksonville, FL | 89 |
| Oakland, CA | 87 |
| Pittsburgh, PA | 65 |
| Tampa, FL | 63 |
| New York City, NY | 59 |
| San Jose, CA | 54 |
| Reno, NV | 46 |
| Tacoma, WA | 46 |
| Fort Myers, FL | 40 |
| Saint Paul, MN | 39 |
| Albuquerque, NM | 37 |
| Charlotte, NC | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Nancy Maloche (@MalocheNancy) reported @JudgeJeanine Wish I could have seen you but the fox nation app for tv is garbage. Wants you to sign in with your tv provider. Xfinity won’t let you. The five was my best to watch. Gotta go to cnn because it streams on my tv.
- Sylvia Armand (@Armand4Sylvia) reported
Xfinity needs to hurry the F up cause my WiFi is not working and talking away from my play time!!
- Late Night Parent (@latenightparent) reported
Unlike Google, which owns YouTube, and Comcast, which owns NBCUniversal’s Peaco*ck, Microsoft doesn’t operate a competing streaming service to Netflix.The new business is a boon for Microsoft’s advertising division, which contributes 6% of the software company’s total revenue.
- Florida Stanley (@KobeVFL) reported
@comcast IS THE WORST COMPANY ON THE FACE OF THIS EARTH. TELEMARKETERS AND SCAM CALLS FROM NIGERIA ARE MORE HONEST AND REAL THAN COMCAST. I CANNOT TRULY EXPLAIN JUST HOW MUCH I HATE YALL. BIGGEST CROOKS ON EARTH
- Ted Hicks (@RealTedHicks) reported
Unlike Google, which owns YouTube, and Comcast, which owns NBCUniversal’s Peaco*ck, Microsoft doesn’t operate a competing streaming service to Netflix.The new business is a boon for Microsoft’s advertising division, which contributes 6% of the software company’s total revenue.
- v. (@vaneeeka_) reported
**** Xfinity& they better not @ me.
- Kevin Clark (@kaclark76) reported
@Xfinity and @Peaco*ckTVCare needs to work on their communication! Idk why I am being charged for premium when I am a xfinity customer! Very poor! I want ny 50 bucks back! 😡😡
- Bryan Young (@swankmotron) reported
@nerdyathomedad @Xfinity I don't think @Xfinity has ever cared about customer service. Switching to Google Fiber was the best decision I ever made. It's reliable, way cheaper, and the customer service isn't a hassle.
- #saveVENEZUELA (@weownthemeans) reported
I tried to report this to activate insurance for another replacement phone but after two days of trying I am depressed & frustrated by internet glitches and the poor xfinity website experience.Please help816-886-5666
- Nils Holgersson™ 🏳️🌈🇸🇪 (@HelsingeNils) reported
@AmazonHelp Thank you! I will check them out. We love @amazonmusic and would like to hear it on all three Echo Dots at the same time but due to @Xfinity having poor service we can only use one at a time.
- AVoice4TheVoiceless (@LendYourVoice2) reported
@comcast @XfinitySupport @Xfinity I am sending you a D.M. PLEASE HELP!!!!!
- Junie, your local Bay Area Asian degenerate trash (@Junie2Luv) reported
@Xfinity @STOP_B Too bad, sounds like a you problem. People leave because your service is embarrassingly appalling.Maybe get your team to actually fix things for once?
- wvtech (@wvtech) reported
@xJJdriver1x @LandonHuffman @DaleJr Never said he hasn't done well in Xfinity series. But your 10% number is a joke. He's not even raced a full season yet.
- Queen D 🤎 (@Dessbest) reported fromAustell, Georgia
Nothing pisses me off more than xfinity’s customer service.
- ⚔ Shane 🇺🇸 (@Shane_Awesome) reported fromWarwick, Rhode Island
@KensethFan17_20 The xFinity Series as it sits is pointless. It adds nothing. It looks like a cheap knockoff of the Cup series but it's still wildly expensive. They are never going to make it cheap again (see ARCA) so why not at least make it relative to the current car market? SUVs / Crossovers.
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